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* Every parcel is insured against loss or
damage occurring during transport but not as a
result of careless packaging or when it contains
material that may damage the content of the
parcel.
** Contact us if you want to send heavier parcels than 25kg. __________________________________________________________________
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AREA OF RESPONSIBILITY
Mazur Cargo
Services is liable for loss or damageof the packages in
their care while the international transport service is
being carried out. However, Mazur Cargo Services is not
liable for such loss if it would be evident that Mazur
Cargo Services , their representatives or other casual
employees in the process of transport, storage and
handling of the cargo did not contribute to the loss of
damage of the package deliberatelly or by negligance.
Mazur Cargo
Services in their bussiness activities adhere to all
international and national regulations and restrictions
applicable in the countries where this business is
carried out.
Limitation
of Liability
(a)
Mazur Cargo
Services shall not be liable for any loss, damage, destruction or delay in
delivery of the goods arising from the following causes:
(i)
acts of God or public enemies, riots, strikes,
authority of law, nuclear reaction, radioactive
contamination;
(ii)
floods, extreme weather conditions
(iii)
changes in the laws and regulations of the
country of destination which may result in delays in the
delivery of the Parcel;
(iv)
improper, incorrect or incomplete addresses as
set out by the sender or the fact that the receiver no
longer resides or is away from the address provided by
the sender;
(b)
Mazur Cargo
Services shall not be responsible for estimated dates of delivery of the Parcel
in case of:
(i)
extreme weather conditions i.e. floods, snow
falls, slippery roads or any other events beyond the
control of the sender making it impossible for transport
to pass;
(ii)
the sudden changes in the custom laws and
regulations of the country of destination that leads to
the delay or impossibility of delivery;
(iii)
the closing of roads by the governmental
regulators of the country of destination;
(iv)
an incorrect or incomplete address provided by
the sender or the absence of receiver at the time that
the Parcel is being delivered.
(c)
The amount of compensation for a complete loss of
the goods contained in the parcel will be equal to
US$60.00 (for parcels sent to the countries of former
USSR) and US$100.00 (for parcels sent to Poland) per
Parcel, plus the whole amount paid for shipping, unless
additional insurance was purchased by the sender in
which case the maximum liability shall be the value
declared as it appears on the Custom Declaration forms
prepared by or on behalf of the sender. In the event of
any discrepancy, the value of the Parcel will be
determined by the sender producing either a store
receipt confirming the actual cost of the goods
contained in the Parcel and/or the product market value
of such goods.
(d)
In the event of a partial loss of the parcel the
liability of
Mazur Cargo
Services shall be
limited to US$3.00 for each kilogram to the maximum of
the amount of the insurance applicable to the sender.
(e)
Unless the parties agree otherwise in writing,
the carrier shall not be liable for any special,
consequential or other damages caused by any delay in
the delivery of the parcel
(f)
Mazur Cargo
Services shall not be liable for the loss by the receiver or sender of any items
that may be prohibited from being sent in parcels to the
country of destination including, without limiting the
generality of the foregoing, negotiable instruments,
cash, precious metals, stones and jewellery and any
other objects that may be determined by the regulating
officials of the country of destination as being objects
in the nature of luxury goods.
(g)
The sender acknowledges that it is prohibited and
unlawful to send by way of parcels, arms, controlled
substances, explosives, flammables or any other similar
material that might damage the shipment and the sender
acknowledges and admits liability in the event that it
includes such items in the parcel being shipped.
Notice of Claim:
(a)
no carrier is liable for loss or damage to any
goods and carried under this contract unless notice
thereof setting out particulars of the damage or loss
and the estimated amount claimed in respected of such
loss or damage, is giving in writing together with the
customer’s copy of the Customs Declaration to the
originating carrier within 45 (forty-five) days of the
delivery of the goods, or in the case of failure to make
delivery, after 4 (four) months from the date of
shipment
(b)
the final Notice of Claim must be filed within
6(six) months from the date of shipment together with a
customer copy of the Customs Declaration
(c)
the Claim process will be within a 90 day period
from the date of logging.
Check before signing!
(a)
it is a duty of the sender to check the
applicable customs rules of the country of destination
so as to determine if the goods being delivered are duty
free.
(b)
it is a duty of the sender to check with the
carrier or his representative the time frame for
delivery of Parcel to the country of destination and in
particular deliveries during either the Christmas and
Easter seasons.
(c)
it is a duty of the receiver to check the
contents of a parcel in the presence of the delivery
person. Possible claims can be considered only on the
bases of a Notice of Claim filed with the carrier.
(d)
no claim will be accepted after the receiver has
signed the Customs Declaration form.
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