MAZUR CARGO SERVICES specializes in shipping humanitarian aids and personal goods from Australia to: Austria, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Holand, Hungary, Ireland, Italy, Kazakhstan, Kirgizia, Latvia, Lithuania, Luxembourg, Malta, Moldova, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Ukraine and Uzbekistan.


  • We offer the best service and competitive rates for shipment.
  • Our prices include: insurance* up to $100.00 for each parcel and personal delivery to the addressee.
  • There is no special packaging requirements - the parcel should just be carefully and solidly packed.
  • We offer our assistance with sending private belongings of people leaving Australia permanently.
  • We co-operate with one of the best and biggest shipment companies in the world. Our containers leave for Europe regularly every 4-6 weeks.
  • Package weight: 10 to 25kg.**


* Every parcel is insured against loss or damage occurring during transport but not as a result of careless packaging or when it contains material that may damage the content of the parcel.

** Contact us if you want to send heavier parcels than 25kg.




Mazur Cargo Services is liable for loss or damageof the packages in their care while the international transport service is being carried out.  However, Mazur Cargo Services is not liable for such loss if it would be evident that Mazur Cargo Services , their representatives or other casual employees in the process of transport, storage and handling of the cargo did not contribute to the loss of damage of the package deliberatelly or by negligance.


Mazur Cargo Services in their bussiness activities adhere to all international and national regulations and restrictions applicable in the countries where this business is carried out.


Limitation of Liability

(a)    Mazur Cargo Services shall not be liable for any loss, damage, destruction or delay in delivery of the goods arising from the following causes:

(i)                  acts of God or public enemies, riots, strikes, authority of law, nuclear reaction, radioactive contamination;

(ii)                floods, extreme weather conditions

(iii)               changes in the laws and regulations of the country of destination which may result in delays in the delivery of the Parcel;

(iv)              improper, incorrect or incomplete addresses as set out by the sender or the fact that the receiver no longer resides or is away from the address provided by the sender;

(b)   Mazur Cargo Services shall not be responsible for estimated dates of delivery of the Parcel in case of:

(i)                  extreme weather conditions i.e. floods, snow falls, slippery roads or any other events beyond the control of the sender making it impossible for transport to pass;

(ii)                the sudden changes in the custom laws and regulations of the country of destination that leads to the delay or impossibility of delivery;

(iii)               the closing of roads by the governmental regulators of the country of destination;

(iv)              an incorrect or incomplete address provided by the sender or the absence of receiver at the time that the Parcel is being delivered.

(c)    The amount of compensation for a complete loss of the goods contained in the parcel will be equal to US$60.00 (for parcels sent to the countries of former USSR) and US$100.00 (for parcels sent to Poland) per Parcel, plus the whole amount paid for shipping, unless additional insurance was purchased by the sender in which case the maximum liability shall be the value declared as it appears on the Custom Declaration forms prepared by or on behalf of the sender. In the event of any discrepancy, the value of the Parcel will be determined by the sender producing either a store receipt confirming the actual cost of the goods contained in the Parcel and/or the product market value of such goods.

(d)   In the event of a partial loss of the parcel the liability of Mazur Cargo Services shall be limited to US$3.00 for each kilogram to the maximum of the amount of the insurance applicable to the sender.

(e)    Unless the parties agree otherwise in writing, the carrier shall not be liable for any special, consequential or other damages caused by any delay in the delivery of the parcel

(f)     Mazur Cargo Services shall not be liable for the loss by the receiver or sender of any items that may be prohibited from being sent in parcels to the country of destination including, without limiting the generality of the foregoing, negotiable instruments, cash, precious metals, stones and jewellery and any other objects that may be determined by the regulating officials of the country of destination as being objects in the nature of luxury goods.

(g)    The sender acknowledges that it is prohibited and unlawful to send by way of parcels, arms, controlled substances, explosives, flammables or any other similar material that might damage the shipment and the sender acknowledges and admits liability in the event that it includes such items in the parcel being shipped.

 Notice of Claim:

(a)    no carrier is liable for loss or damage to any goods and carried under this contract unless notice thereof setting out particulars of the damage or loss and the estimated amount claimed in respected of such loss or damage, is giving in writing together with the customer’s copy of the Customs Declaration to the originating carrier within 45 (forty-five) days of the delivery of the goods, or in the case of failure to make delivery, after 4 (four) months from the date of shipment

(b)   the final Notice of Claim must be filed within 6(six) months from the date of shipment together with a customer copy of the Customs Declaration

(c)    the Claim process will be within a 90 day period from the date of logging.

 Check before signing!

(a)    it is a duty of the sender to check the applicable customs rules of the country of destination so as to determine if the goods being delivered are duty free.

(b)   it is a duty of the sender to check with the carrier or his representative the time frame for delivery of Parcel to the country of destination and in particular deliveries during either the Christmas and Easter seasons.

(c)    it is a duty of the receiver to check the contents of a parcel in the presence of the delivery person. Possible claims can be considered only on the bases of a Notice of Claim filed with the carrier.

(d)   no claim will be accepted after the receiver has signed the Customs Declaration form.